Legal Notice

Effective date: 18 August 2026
Version: 1.0

1. Website operator

This website, proxsupplements.uk, is operated by:

PRO X SUPPLEMENTS LTD
Trading as PRO X SUPPLEMENTS

PRO X SUPPLEMENTS LTD is a private limited company registered in England and Wales.

Company number: 16129282

Registered office:
Abc Accounting Services
1 Willoughton Place
Wharton Close
Gainsborough
Lincs
England
DN21 1EB

Email: info@proxsupplements.uk

The registered office is our official company address. It is not necessarily our product returns or fulfilment address. Customers wishing to return a product should follow our Returns, Refunds and Cancellation Policy and obtain the correct returns address before sending anything.

2. Purpose of this website

This website provides information about PRO X SUPPLEMENTS, our products and services, and allows customers to place orders.

Use of this website is also governed by our:

• Terms of Service;

• Privacy Policy;

• Cookie Policy;

• Shipping and Delivery Policy;

• Returns, Refunds and Cancellation Policy; and

• Subscription terms, where applicable.

If there is any inconsistency between this Legal Notice and a product-specific term or mandatory consumer right, the product-specific term or mandatory consumer right will take priority where legally required.

3. Product status and medical disclaimer

PRO X SUPPLEMENTS products are marketed as food supplements unless expressly stated otherwise.

Food supplements are not medicinal products and are not intended to diagnose, treat, cure or prevent disease.

Information provided on this website is for general informational purposes. It is not:

• Medical advice;

• A medical diagnosis;

• A treatment recommendation;

• Nutritional advice tailored to an individual;

• A replacement for advice from a doctor, pharmacist, registered dietitian or other qualified healthcare professional; or

• A guarantee of any particular physical, cognitive, sporting or health outcome.

You should consult an appropriately qualified healthcare professional before using a supplement if you:

• Are pregnant or breastfeeding;

• Are under 18;

• Have a diagnosed or suspected medical condition;

• Take prescription or non-prescription medication;

• Are sensitive to caffeine or stimulants;

• Have an allergy or intolerance;

• Are due to undergo surgery;

• Compete under anti-doping rules; or

• Are uncertain whether the product is appropriate for you.

Always follow the directions, warnings and recommended serving stated on the product label.

Do not exceed the stated recommended daily amount.

Food supplements should not be used as a substitute for a varied, balanced diet and healthy lifestyle.

Keep products out of the reach of young children.

If you experience a serious or unexpected reaction, stop using the product and seek appropriate medical advice. In an emergency, contact the emergency services.

4. Caffeine and ingredient warnings

Some PRO X SUPPLEMENTS products contain caffeine or other physiologically active ingredients.

Customers are responsible for:

• Reading the complete ingredient list;

• Checking allergen and warning information;

• Considering caffeine consumed from other sources;

• Following the stated serving instructions; and

• Determining whether a product is compatible with their personal circumstances after obtaining professional advice where appropriate.

Do not use a product if its sachet, safety seal or packaging appears damaged, punctured, contaminated or tampered with.

5. Ingredient and allergen information

We take reasonable care to provide accurate ingredient, nutritional, allergen and product information.

Product formulations, suppliers, packaging and regulatory information may occasionally change. Customers should therefore check the physical product label before use, including when they have purchased the product previously.

If the information on the delivered product appears materially inconsistent with the website or order description, do not use the product and contact info@proxsupplements.uk.

Nothing in this section limits our obligation to supply products that are safe, of satisfactory quality, fit for purpose and as described.

6. Individual results

Responses to food supplements can vary between individuals.

Testimonials, customer experiences and examples appearing on the website or our social-media channels represent individual experiences where genuine and verified. They do not guarantee that another person will experience the same outcome.

Customer testimonials must not be interpreted as medical evidence or professional healthcare advice.

We do not guarantee specific results, improvements, timescales or performance outcomes unless a guarantee is expressly stated in writing and is legally compliant.

7. Accuracy of website information

We take reasonable steps to keep the website accurate and current.

However, the website may occasionally contain:

• Typographical errors;

• Out-of-date information;

• Incorrect availability information;

• Pricing errors;

• Broken links;

• Technical inaccuracies; or

• Images that differ slightly from current packaging.

We may correct errors and update information where reasonably necessary.

A disclaimer does not allow us to avoid an accepted order or statutory obligation unfairly. Any order affected by a material pricing, stock or description error will be handled in accordance with applicable law and our Terms of Service.

Product images are illustrative. Minor differences in colour, print positioning or packaging appearance can arise from manufacturing changes, screen settings or updated packaging. This does not permit a materially different product to be supplied.

8. Prices and taxes

Prices are displayed in the currency shown on the website.

Prices charged to UK consumers include applicable taxes where required. Delivery charges and any other applicable costs are displayed before the order is completed.

International customers may be responsible for import duties, local taxes, customs charges or carrier fees, as explained in our Shipping and Delivery Policy.

If PRO X SUPPLEMENTS LTD becomes or is VAT registered, the applicable VAT registration number should be displayed on relevant invoices and website disclosures as required by law.

9. Orders and availability

Displaying a product on the website does not guarantee permanent availability.

Orders are subject to:

• Successful payment authorisation;

• Stock availability;

• Fraud and security checks;

• Delivery availability; and

• Acceptance in accordance with our Terms of Service.

We will not substitute a materially different product without the customer’s agreement.

If we cannot supply an ordered product, we may cancel and refund the affected item or order in accordance with applicable law.

10. Intellectual property

Unless otherwise stated, the website and its content are owned by or licensed to PRO X SUPPLEMENTS LTD.

Protected material may include:

• Business and trading names;

• Product names;

• Logos;

• Packaging designs;

• Photographs;

• Videos;

• Illustrations;

• Graphics;

• Website design;

• Written copy;

• Product descriptions;

• Blog articles;

• Downloadable documents; and

• Software or code.

Content may be protected by copyright, trade mark, design right and other intellectual-property laws.

You may view and use the website for personal, non-commercial purposes.

You must not, without prior written permission:

• Copy or republish substantial website content;

• Reproduce our product photography or packaging artwork;

• Use our branding to suggest endorsement or affiliation;

• Sell or commercially exploit website content;

• Scrape or systematically extract website data;

• Modify copyright or ownership notices;

• Create counterfeit or confusingly similar products or pages; or

• Use our materials in advertising, training data or commercial databases where permission is legally required.

Nothing in this Legal Notice transfers intellectual-property ownership to a website user.

11. Trade marks

“PRO X SUPPLEMENTS”, associated product names, logos, slogans and packaging elements may be trade marks or business identifiers belonging to PRO X SUPPLEMENTS LTD or its licensors.

No licence to use those identifiers is granted merely because they appear on the website.

Third-party names and trade marks belong to their respective owners. Their appearance does not necessarily imply sponsorship, partnership or endorsement.

12. Customer-submitted material

If you submit a review, image, testimonial or other material, you confirm that:

• You created it or have permission to submit it;

• It is truthful and reflects your genuine experience;

• It does not infringe another person’s rights;

• It does not contain unlawful, defamatory, threatening or misleading content;

• It does not contain prohibited medicinal or health claims; and

• It does not disclose another person’s private information without permission.

Our handling and publication of reviews is subject to applicable consumer-protection and data-protection law.

We may moderate or remove content where reasonably necessary, but we will not selectively suppress genuine negative reviews merely because they are unfavourable.

13. External links

The website may contain links to websites operated by third parties.

External links are provided for convenience or additional information. Unless expressly stated, we do not control or endorse the linked website, its products, security, availability, privacy practices or content.

Customers should review the third party’s own terms and policies before using an external service.

We are not responsible for third-party content except to the extent that responsibility cannot lawfully be excluded.

14. Website availability and security

We aim to keep the website reasonably accessible and secure, but uninterrupted or error-free availability cannot be guaranteed.

Access may be suspended or limited for:

• Maintenance;

• Security updates;

• Technical faults;

• Hosting or payment-provider disruption;

• Cyber incidents;

• Legal or regulatory reasons; or

• Events outside our reasonable control.

You must not:

• Attempt unauthorised access;

• Introduce malware or malicious code;

• Interfere with website operation;

• Circumvent security or purchase limits;

• Use automated systems in a manner that damages the service; or

• Use the website for fraudulent or unlawful activity.

Suspected unlawful activity may be reported to relevant service providers or authorities.

15. Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful, including liability for:

• Death or personal injury caused by negligence;

• Fraud or fraudulent misrepresentation;

• Defective products where liability cannot be excluded;

• Breach of statutory consumer rights; or

• Any other matter that cannot legally be excluded or restricted.

Subject to those protections, we are not responsible for losses caused solely by:

• Use of the website contrary to these terms;

• Failure to follow product instructions or warnings;

• Reliance on website content as a substitute for professional advice;

• Inaccurate information supplied by the customer;

• An independent third-party website; or

• Events outside our reasonable control.

Nothing in this section removes a remedy available for goods that are faulty, unsafe, misdescribed or otherwise non-compliant.

16. Privacy and cookies

Personal information is handled in accordance with our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy and cookie-consent controls.

Customers should not send passwords, full payment-card details or unnecessary medical information by email.

17. Complaints

Questions or complaints may be sent to:

Email: info@proxsupplements.uk

Please include your name, order number where applicable, a clear description of the issue and the outcome you are seeking.

If a consumer complaint cannot be resolved internally, we will provide relevant information about any applicable alternative dispute resolution process and state whether we are willing or required to participate.

18. Governing law

This Legal Notice and the use of our UK website are governed by the laws of England and Wales.

Consumers living elsewhere in the UK may also have the right to bring proceedings in their home jurisdiction.

Mandatory consumer protections applicable where a customer lives remain unaffected.

19. Changes to this notice

We may update this Legal Notice to reflect changes to:

• The business;

• Website functionality;

• Products;

• Applicable law; or

• Regulatory guidance.

The current version and effective date will be displayed at the top of this page.

20. Contact

For legal, product or website enquiries:

PRO X SUPPLEMENTS LTD
Company number: 16129282
Registered in England and Wales

Abc Accounting Services
1 Willoughton Place
Wharton Close
Gainsborough
Lincs
England
DN21 1EB

Email: info@proxsupplements.uk